F.A.Q.

1. How do you level my character?
We assign 2 or 3 expert players to your character to do the leveling; the person playing your character has a very good
understanding of how your specific class is played. Your character is primarily leveled via what is commonly known
as "grinding," where we play solo simply killing monsters over and over. However we do sometimes do simple quests to
obtain experience. We have extensive knowledge of your game's world and know the best areas & quests to level your character
as fast as possible.

2. Will you use my character to PK (player-kill) or KS (kill-steal)?
No! We will never involve your character in PKing, KSing, farming or any other behavior that is frowned upon.

3. What do you do if someone sends a tell to my character?
Normally we will respond as if AFK when another player sends you a tell, however if a GM sends you a tell we will say
hello to him or her. We can respond in any way you like though. If you have any specific answers you would like us to
use, please just let us know and we will be sure to use them.

4. I don't want my guild or friends to know that you are playing my character. What will you do?
They will see you as AFK and we will act so when they send you a tell.

5. Do I keep the money & items gained while you play my character?
YES! We, unlike other power leveling services, do not keep your gold or items.

6. I understand it takes multiple days to level my character, but I want to play with my friends during the week; am I able to play while you are leveling my character?
Of course! You may schedule time for us to level your character or for you to play yourself. You may also order art time
services from us and pay by 24 hours days instead of per level.

7. After I pay, how quickly can you start my order?
Normally, we start working on your order within half an hour after receiving it. Sometimes our departments can get full
and it may take longer for your order to start. You can be assured that once free workers are available, we will start
on your order. Remember, we do not use bots or macros and all work is done by a real person.

8. Do you upgrade my characters equipment as he/she levels?
Yes. Any upgrades obtained while leveling your character will be used accordingly.

9. What security precautions are taken to protect my personal information?
We take your privacy extremely seriously. We have systems in place to screen every order and protect who has the given
orders information. Information given to us is never disclosed to any third parties and is only given to those in our
company who need it to complete your order. Once your order is completed, please do change your password.

10. Are you affiliated with any other gaming companies?
No. We are an independent company that is 100% focused on providing services in massively multiplayer games. We have no
affiliations with any game related companies at this time.

11. How do I place an order for power leveling?
Placing your first order with Game-powers.com is easy. Just follow these steps:

a. Imput your Starting level and Desired level in the price page!Click "Calculator" button.Then you can click "make an
order" button to place an order!Entering your inforamtion for power leveling,such as ur account and password ,server
name (US or EU) and character name,you should also leave ur email to us for communication.

b. Pay for your order via PayPal.

c. Once payment is confirmed your order will be submitted for processing. We usually start on new orders within half an
hour of receipt.

d. Contact us via live help or e-mail to ask any questions & any special requests for your order.

e. You will receive an e-mail you when we started and finished.

12. Is Game-powers.com affiliated with any game companies?
No. Game-powers.com is a completely independent company that has emerged as a result of the demand for currency in online
games. We do not have any affiliations with any game companies at this time.

13. I would like to check if you carry this particular game?
If the product you are looking for is not listed on our site then we are either out of stock on the item or we do not carry
the item at the moment. Do go to our Live Help or drop us an email for feedback if you like to enquire about a new game.

14. I have ordered on the wrong server or character name. What should I do?
Please send us an email from your Paypal email address that you have placed the order from and include your Order number
and the correct server or character name. We will make delivery according to the new instructions given.

15. Are there discounts for larger orders?
The good news is YES. This will be based on a case by case basis. Please contact us via Live Help or email us.

16. How do I check on the status of my order?
If you would like to check on the status of your order, simply visit Pl report on www.game-powers.com or log onto our live
chat,msn one of our customer service representatives will assist you straight away, in real time.

Payment Options

1. What forms of payment does Power-levels.com accept?
We accept payment through a Paypal account: or Checking account with a CONFIRMED shipping address.

2. How long does it take for my payment at www.paypal.com to be processed?
E-check Ⅱ Processing takes up to a 4 business day wait until the funds have cleared.

Paypal account balance ⅡProcessing is instantaneous and delivery can be made anytime after we receive the payment in our
account.

After you have sent your payment information, Paypal will inform us regarding your payment by forwarding a receipt to us.
We will contact you to arrange for delivery once we have verified all your details.

E-checks

1. What is a pending e-check, and why do I need to wait for it to clear?

A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check,
except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds
are present within the senders account. Once the check has cleared, the money is transferred to game-powers' account and
then delivery can take place immediately thereafter.

2. How do I avoid sending an e-check?
An e-check results when a payment is sent from an unverified account without sufficient balance in the Paypal account to
cover the cost of the order. Paypal must contact the bank and verify that the funds are present, thus the cause of the 3
to 4 day delay. To avoid sending an e-check, first complete the verification process for your account, and then make sure
the funds are present in Paypal before you place an order. To confirm your payment type, just before placing the order you
will see a blue hyperlink that reads: "choose more funding options". By clicking this link you may determine which option
is currently selected for your payment, and what payment options your account supports.

3.I've sent an e-check, but I did not mean to. How do I cancel it?
If you have mistakenly sent a pending e-check, you may log onto our live chat to request a refund. If you wish to receive
an instant delivery, you may place the order with a valid credit card. Our live chat representatives can guide you through
this process and will answer any questions you might have.

1. Is this business safe or legal?
Game-powers.com has conducted business for over 2 years, and served hundreds of thousands of customers. We conduct hundreds
of transactions per day, and we are adding new games to our roster every month. The stock we have available has been
purchased legitimately from game players the world over who chose to sell their excess.

2. Why do I have to send money first? How do I know you will uphold your part of the transaction?
We are a eBay Power seller.

3. How to protect from imposters?
It is always safer to deal with a well known trader and seller. The following procedures are now implemented at game-powers.
com for all trades and purchases to protect our customers from being scammed.

a. When purchasing products make sure you are always make your payment ONLY to Paypal on our website. Check the spelling!
Some scammers use minor variations in spelling to fool you! If someone asks you to send a payment to another address for
ANY reason, it's not us!

b.When dealing with Game-powers.com staff over Live Help, IF YOU ARE ASK TO HAND ANYTHING OVER FIRST before getting
something when trading, send an email to service@game-powers.com with a password for him to repeat to you in a game if you
are unsure!

c. An additional safety feature is to click on the Live Help Button on our website. That links you directly to an
Game-powers.com staff.

When you follow the above procedures, your trade or purchase from Game-powers.com will always be 100% safe!

d. I'm worried about the privacy of my details?
We do not disclose your details to any third party. If you want to find out more about our policy go to Privacy Policy in
the footer area on the homepage.